About this role
Analyst, Network Operations Center at Guitar Center. Location: Phoenix, Arizona, United States. Role: monitoring systems, responding alerts, troubleshooting issues Requirements: Monitor and analyze operational systems, respond to alerts/incidents, troubleshoot technical issues, manage environmental emergencies, and assist with equipment installation. Experience with ServiceNow/Datadog/SolarWinds and ITIL knowledge preferred. Category: Information Technology Seniority: Mid Level Tools: ServiceNow, Datadog, SolarWinds, ITIL Certifications: comptia a+, security+, itil foundation Commitment: Full Time Workplace: Hybrid Languages: English