About this role
Service Desk Analyst (REMOTE) at Kgs. Location: United States. Role: providing support, troubleshooting icam, managing knowledge Requirements: 4+ years IT support experience with 2+ years supporting ICAM; Bachelor's degree or equivalent; active Secret clearance; hands-on Okta and SailPoint experience; ServiceNow/Remedy familiarity; strong communication and SLA management skills. Category: Information Technology Seniority: Mid Level Tools: Okta, SailPoint, ServiceNow, Remedy Certifications: secret clearance, okta administrator, okta professional, sailpoint administrator, itil foundation, security+ Commitment: Full Time Workplace: Remote Languages: English