About this role
Technical Support Analyst at Shamrocktc. Location: Charlotte, North Carolina, United States. Role: providing support, configuring systems, automating processes Requirements: BA/BS in a technical field preferred; 1+ year technical customer/desktop support experience; knowledge of Office 365 and Active Directory; Jira and ticketing experience; strong troubleshooting and communication skills. Category: Information Technology Seniority: Entry Level Tools: Microsoft Office 365, Active Directory, Jira Commitment: Full Time Workplace: Onsite Languages: English