About this role
L2 Support Analyst (OCS) (782327) at Ericsson. Location: Sweden. Role: providing support, troubleshooting incidents, monitoring systems Requirements: 3+ years telecom production support experience with Netcracker OCS, Diameter protocol knowledge, Linux/Unix administration, log analysis (Graylog/ELK/Splunk), SQL (Oracle/PostgreSQL/MariaDB), and ITIL processes. Category: Information Technology Seniority: Mid Level Tools: Netcracker Online Charging System (OCS), Netcracker Revenue Management (NRM), Diameter, Graylog, ELK, Splunk, Linux, Unix, Oracle, PostgreSQL, MariaDB, Kubernetes, Docker, OpenShift, Jenkins, Kafka, Tibco/MQ, Grafana, Prometheus, Zabbix, AppDynamics, SQL Certifications: itil foundation Commitment: Full Time Workplace: Onsite Languages: English