About this role
IT Service Management Analyst at Fairview Health Services. Location: Minneapolis, Minnesota, United States. Role: leading change, managing incidents, driving improvements Requirements: Bachelor's degree required, 5+ years in IT operations/ITSM, ITIL Foundation required; experience with ServiceNow, dashboards/reporting, vendor management, automation/AI and process improvement. Category: Information Technology Seniority: Senior Level Tools: ServiceNow, Power BI, RPA, ML Certifications: itil foundation, cobit 5 foundation, iso/iec 20000 foundation, power bi, rpa, ml Commitment: Full Time Workplace: Onsite Languages: English