About this role
IT Service Delivery Analyst at Fairview Health Services. Location: Minneapolis, Minnesota, United States. Role: managing service, analyzing trends, driving improvements Requirements: Bachelor's degree required, 5+ years IT service delivery/operations experience, ITIL Foundation required, experience in incident/change/knowledge management, Service Desk and quality assurance, and ServiceNow familiarity. Category: Information Technology Seniority: Senior Level Tools: ServiceNow Certifications: itil foundation, itil intermediate, service management, quality assurance, knowledge management systems Commitment: Full Time Workplace: Onsite Languages: English