About this role
Call Center Analyst 1 at Iron Bow Technologies. Location: Manassas, Virginia, United States. Role: providing support, managing accounts, escalating incidents Requirements: High school diploma, up to 2 years' experience, ticket handling, OS/device troubleshooting, customer service, pass background check, obtain Windows 10 and Microsoft Office 365 or CompTIA certification within 90 days. Category: Information Technology Seniority: Entry Level Tools: Microsoft Teams, Windows 10, Microsoft Office 365 Certifications: windows 10, microsoft office 365, comptia a+, comptia network+, comptia security+ Commitment: Full Time Workplace: Onsite Languages: English