About this role
Analista De Soporte at Sitio de Oportunidades Empleo Grupo Coppel. Location: Culiacán, Sinaloa, Mexico. Role: resolving incidents, advising users, escalating reports Requirements: Provide technical support via chat, messenger, phone and email; ITIL knowledge; bachelor's degree in computing/engineering preferred; ~1 year support experience; schedule availability and ability to escalate and document incidents. Category: Information Technology Seniority: Entry Level Certifications: itil Commitment: Full Time Workplace: Onsite Languages: Spanish