About this role
Contact Center Business Analyst (w/m/d) at E.ON. Location: Berlin or Hannover or Würzburg or München or Essen. Role: analyzing requirements, managing lifecycle, ensuring quality Requirements: Degree in computer science or comparable, several years contact-center/service delivery experience, strong IT and stakeholder communication skills, fluent German and English, experience with contact center/voice solutions (Cisco Webex Contact Center). Category: Information Technology Seniority: Mid Level Tools: Cisco Webex Contact Center Commitment: Full Time, Part Time Workplace: Hybrid Languages: German, English