About this role
Deskside Analyst at Cincinnati Children’s. Location: Cincinnati, Ohio, United States. Role: troubleshooting hardware, supporting users, documenting incidents Requirements: Provide deskside/field support for Windows and mobile devices, troubleshoot hardware/software and printers, use ticketing/incident tools, and deliver high-touch customer service in a healthcare setting. Category: Information Technology Seniority: Entry Level Tools: Windows 10, Windows 11, iOS, Android, Microsoft 365, ServiceNow, VPN, WiFi Commitment: Full Time Workplace: Onsite Languages: English