About this role
Technical Support Analyst - Integrations, Tier 2 at Firstadvantage. Location: Canada or Ontario or British Columbia or Alberta or New Brunswick or Toronto. Role: providing support, troubleshooting issues, managing escalations Requirements: Tier 2 support experience with integrations, strong API and SQL knowledge, familiarity with Atlassian/JIRA, Confluence, AWS, SFTP, SAML, ServiceNow; associate or bachelor's in CS preferred. Category: Information Technology Seniority: Mid Level Tools: Atlassian (JIRA), Confluence, AWS, SFTP, Single Sign-On (SAML), Admin Client, I-9, Workforce Monitoring, Microsoft SQL Server, SQL, MongoDB, HTML, XSLT, ServiceNow, REST, SOAP, XML, JSON Commitment: Full Time Workplace: Remote Languages: English