About this role
Sr Technology Analyst at Swa. Location: India. Role: ensuring reliability, monitoring performance, managing incidents Requirements: Requires 5+ years IT experience with 3+ years in production support/program service management, incident/problem/change management, AI/LLM familiarity, stakeholder management, and reporting/dashboarding skills. Category: Information Technology Seniority: Senior Level Tools: Jira, Jira Advanced Roadmaps, Confluence, ServiceNow, Jira Service Management, Power BI, Tableau, Datadog AI, MLflow, Weights & Biases Certifications: pmp, safe Commitment: Full Time Workplace: Onsite Languages: English