About this role
Operations and Support Specialist - Telecel Cash at Digital Transformation & Telecel Cash. Location: Accra, Greater Accra, Ghana. Role: Monitoring uptime, Troubleshooting incidents, Supporting integrations Requirements: 5+ years in IT operations; strong troubleshooting; experience with APIs, SQL, databases; ITIL; 24/7 support; mobile money/payments systems. Category: Information Technology Seniority: Mid Level Tools: API, SQL, Grafana, Zabbix, Databases, ITIL practices, Mobile Money, Payment Systems, Root Cause Analysis, Troubleshooting, Capacity Planning, Analysis, Incident Management, Problem Management Commitment: Full Time Workplace: Onsite Languages: English