About this role
Technical Analyst I at Cox. Location: Statesville, North Carolina, United States. Role: maintaining infrastructure, troubleshooting hardware, training users Requirements: Bachelor’s degree or 4 years related experience; experience supporting end-user devices, incident/problem/change management in ITIL environment; customer service and ability to meet SLAs; willingness to travel ~25%. Category: Information Technology Seniority: Mid Level Tools: Microsoft Office, Series/AS400 Certifications: a+, network+, mcp, mcdst, apple support professional (acsp) Commitment: Full Time Workplace: Hybrid Languages: English