About this role
Analyst II, Product Technical Support at Fis. Location: Wrocław or Warsaw. Role: triaging tickets, investigating issues, supporting clients Requirements: Experience in financial markets and enterprise software support, strong technical troubleshooting (logs, APIs, JSON), client management, and excellent written/verbal communication. Category: Information Technology Seniority: Mid Level Tools: JIRA, JSON, APIs Commitment: Full Time Workplace: Onsite Languages: English