About this role
Technical Services - NH Customer Support Analyst NE at Nant. Location: San Antonio, Texas, United States. Role: providing support, troubleshooting issues, managing tickets Requirements: Associate degree or equivalent, 1-2 years technical support experience, excellent communication, CompTIA A+/Network+/ITIL4 preferred, ability to manage high ticket volume and troubleshoot Windows Server, networking, and mobile apps. Category: Customer Service Seniority: Entry Level Tools: Windows Server, databases, computer networking, iOS, Android, Salesforce, Microsoft Office, Teams, Ring Central, Visio, remote desktop Certifications: comptia a+, comptia network+, itil 4 foundations, microsoft technology associate Commitment: Full Time Workplace: Remote Languages: English