About this role
Workforce Management Realtime Analyst | Bank of America | Brownsville, TX at Teleperformance. Location: Brownsville, Texas, United States. Role: monitoring adherence, communicating issues, generating alerts Requirements: 6+ months call center or workforce experience, strong customer service and verbal/written communication, proficiency with email, word processing and advanced Microsoft Excel, flexible schedule, pass background/drug/credit checks. Category: Project and Program Management Seniority: Entry Level Tools: Microsoft Excel Commitment: Full Time Workplace: Onsite Languages: English