About this role
Technical Services - NH Customer Support Analyst NE at Nant. Location: San Antonio, Texas, United States. Role: troubleshooting issues, managing tickets, providing support Requirements: Associate degree or equivalent,1-2 years technical support experience,strong verbal/written communication,ability to manage high inbound tickets,knowledge of Windows Server, mobile apps, networking, and support workflows. Category: Customer Service Seniority: Entry Level Tools: Windows Server, iOS, Android, Salesforce, Microsoft Office, Microsoft Teams, RingCentral, Visio, Remote Desktop Certifications: comp tia a+, comp tia network+, itil 4 foundations, microsoft technology associate Commitment: Full Time Workplace: Remote Languages: English