About this role
Analyst, Service Desk at Thiess. Location: Gurugram, Haryana, India. Role: logging incidents, resolving incidents, supporting users Requirements: 2–3+ years ICT experience supporting Windows desktops, Active Directory, incident management tools; strong communication, problem-solving, and stakeholder skills; ITIL knowledge desirable. Category: Information Technology Seniority: Entry Level Tools: Active Directory, ServiceNow, Windows 10, Microsoft Office 365, Microsoft 365 Commitment: Full Time, Permanent Workplace: Onsite Languages: English