About this role
Analyst, Service Desk at Thiess. Location: Gurugram, Haryana, India. Role: logging incidents, resolving tickets, documenting resolutions Requirements: 2–3+ years ICT support experience, Active Directory administration, Windows and Microsoft 365 support, experience with incident management tools (ServiceNow desirable), strong communication and problem-solving skills. Category: Information Technology Seniority: Entry Level Tools: Active Directory, ServiceNow, Windows 10, Microsoft Office 365 Commitment: Full Time Workplace: Onsite Languages: English