About this role
Customer Support Analyst at Cabify. Location: Madrid, Community of Madrid, Spain. Role: identifying friction, designing flows, automating processes Requirements: Design and automate customer support flows using no-code and AI tools; analyze operational friction; govern integrations; strong automation-first mindset and experience with AI/No-code ecosystems. Category: Customer Service Seniority: Mid Level Tools: n8n, Claude, Gemini, NotebookLM, ElevenLabs, Amazon Connect Commitment: Full Time Workplace: Onsite Languages: Spanish