About this role
QA Analyst (Customer Experience) at Timeleft. Location: Alicante or Europe. Role: reviewing interactions, scoring reviews, surfacing trends Requirements: 2+ years in customer support/experience with QA in support environments, familiarity with Zendesk/Zendesk QA, strong written English, detail-oriented with ability to surface trends and coach. Category: Customer Service Seniority: Entry Level Tools: Zendesk, Zendesk QA Commitment: Full Time Workplace: Remote Languages: English