About this role
Senior Tech Support Analyst at Alive. Location: Nashville, Tennessee, United States. Role: providing support, troubleshooting issues, mentoring staff Requirements: 5+ years technical support experience, Microsoft 365 and EMR support, strong troubleshooting, communication, and documentation skills; Associate/Bachelor or equivalent experience; healthcare environment experience preferred. Category: Information Technology Seniority: Senior Level Tools: Microsoft 365, Outlook, Teams, OneDrive, SharePoint, Entra ID, Active Directory, Electronic Medical Records (EMR), RingCentral, Windows, iPhone, iPad Commitment: Full Time Workplace: Hybrid Languages: English