About this role
Business Analyst Customer Experience at AG Insurance. Location: Brussels, Brussels-Capital Region, Belgium. Role: measuring cx, analyzing feedback, building dashboards Requirements: Experience with CX measurement (NPS/CES/CSAT), Qualtrics and dashboarding, data analysis, journey mapping, stakeholder management and project coordination; fluent Dutch and good French and English. Category: Data and Analytics Seniority: Mid Level Tools: Qualtrics, Power BI, Medallia, SurveyMonkey Commitment: Full Time Workplace: Hybrid Languages: Dutch, French, English