About this role
Cascade Technical Support Analyst at DNV careers. Location: Houston or Corvallis or Mechanicsburg or Portland. Role: answering calls, resolving issues, documenting knowledge Requirements: 5+ years IT technical support experience, client/desktop and web application troubleshooting, SQL basics, strong written/verbal English, bachelor's in computer science or equivalent, ability to guide non-technical users and document issues. Category: Information Technology Seniority: Senior Level Tools: SQL, Salesforce Service Cloud, Salesforce CRM, Azure, Microsoft CoPilot Commitment: Full Time Workplace: Hybrid Languages: English