About this role
IT Operations Analyst at CooperCompanies. Location: West Henrietta or Victor. Role: troubleshooting hardware, managing assets, delivering support Requirements: 5+ years IT support experience with client computing hardware/software, strong knowledge of Microsoft Windows, Microsoft Office, Active Directory, ITIL principles, SLA-driven service delivery, and user training. Category: Information Technology Seniority: Senior Level Tools: Microsoft Windows, Microsoft Office, Active Directory Services, Systems Management and Deployment, Service Management tool Commitment: Full Time Workplace: Onsite Languages: English