About this role
Technical Support Analyst at Printpack. Location: Grand Prairie, Texas, United States. Role: solving incidents, supporting users, administering accounts Requirements: Provide Tier 1/2 IT support for plant operations, troubleshoot hardware and networks, support Microsoft Office 365/Windows 10/SharePoint/Access, administer Active Directory, and perform imaging, software installs, and preventive maintenance. Category: Information Technology Seniority: Mid Level Tools: Microsoft Office 365, Windows 10, SharePoint, Microsoft Access, Active Directory, WAN, LAN, VPN, RF scanners Certifications: comptia a+, mcsa Commitment: Full Time Workplace: Onsite Languages: English