About this role
Líder Mesa de Servicio Jr. at GNP. Location: Mexico. Role: managing incidents, prioritizing incidents, resolving incidents Requirements: Manage and prioritize IT incidents for business areas, resolve medium-complexity incidents, use ServiceNow, apply ITIL/COBIT practices; bachelor\u0002s in systems or related field required. Category: Information Technology Seniority: Entry Level Tools: ServiceNow, Google Suite, Microsoft Excel, ITIL, COBIT Commitment: Full Time Workplace: Onsite Languages: Spanish