About this role
Analista de Tráfego JR - Curitiba - PR at Grupo Amil. Location: Curitiba, Paraná, Brazil. Role: forecasting volume, sizing teams, creating dashboards Requirements: Forecast contact volumes, size staffing using forecast models and Erlang, plan schedules and shifts, produce management reports and dashboards. Category: Business Operations Seniority: Entry Level Tools: Erlang Commitment: Full Time Workplace: Onsite Languages: Portuguese