About this role
Technical Service Analyst I at Syneoshealth. Location: Hyderabad, Telangana, India. Role: providing support, resolving incidents, managing accounts Requirements: Bachelor's in IT or related (or equivalent experience), 2+ years technical support/service desk experience, strong Windows and Microsoft 365 skills, ServiceNow and Active Directory/Azure AD experience, English and Chinese proficiency. Category: Information Technology Seniority: Entry Level Tools: Windows 10/11, Microsoft O365, Microsoft Outlook, Microsoft Teams, Adobe, ServiceNow, Active Directory, Azure AD, Intune, AVD, VPN Certifications: itil, comptia a+, microsoft modern desktop administrator associate Commitment: Full Time Workplace: Onsite Languages: English, Chinese