About this role
Technical Service Analyst I at Syneos Health. Location: Hyderabad, Telangana, India. Role: providing support, resolving incidents, managing accounts Requirements: 2+ years technical support experience, bachelor’s degree or equivalent, strong Windows/Microsoft 365 and ServiceNow skills, AD/Azure AD user administration, bilingual English and Chinese communication, customer-service oriented. Category: Information Technology Seniority: Entry Level Tools: Windows 11, macOS, Microsoft 365, Adobe, ServiceNow, Active Directory, Azure AD, Microsoft Teams, Microsoft Intune, AVD Certifications: itil, comptia a+, microsoft modern desktop administrator associate Commitment: Full Time Workplace: Onsite Languages: English, Chinese