About this role
IS Customer Service Analyst II - RIS at Nationwidechildrens. Location: Columbus, Ohio, United States. Role: responding requests, escalating issues, resolving incidents Requirements: Bachelor's degree or relevant experience, 3+ years IT customer support, A+ and Network+ preferred, valid Ohio driver's license and auto insurance, strong troubleshooting and customer service skills. Category: Customer Service Seniority: Mid Level Tools: Mac, Mobile Devices Certifications: a+, network+ Commitment: Full Time Workplace: Onsite Languages: English