About this role
Associate Analyst, IT Support (Onsite) at Resmed. Location: Moreno Valley, California, United States. Role: providing support, troubleshooting hardware, managing tickets Requirements: 5+ years supporting client desktop environments; experience with Windows/MAC, LAN/Desktop hardware, imaging, AD/MFA/Exchange, JIRA/BMC ticketing; strong communication and problem-solving skills. Category: Information Technology Seniority: Senior Level Tools: JIRA, BMC, Active Directory (AD), Multi-Factor Authentication (MFA), Exchange, Windows 10, Windows 11, MAC, Microsoft Office 2013, Microsoft Office 2016, M365, Cisco VoIP, Zebra Certifications: mcse, itil, cisco voip Commitment: Full Time Workplace: Onsite Languages: English