About this role
IT Help Desk Analyst 1 at Walbecgroup. Location: Waukesha, Wisconsin, United States. Role: documenting incidents, triaging issues, supporting users Requirements: Associates degree in IT or 1 year comparable experience; basic knowledge of Microsoft Windows and Office, computer hardware, networking, and diagnostic tools; experience with incident ticketing and end-user support. Category: Information Technology Seniority: Entry Level Tools: SysInternals Suite, Event Viewer, Resource Monitor, Task Manager, Microsoft Windows, Microsoft Office Commitment: Full Time Workplace: Onsite Languages: English