About this role
Help Desk Analyst at Keystone Human Services. Location: Harrisburg, Pennsylvania, United States. Role: resolving issues, documenting tickets, creating accounts Requirements: High school diploma or equivalent with 2 years computer support experience (or associate degree with 6 months); A+ preferred; strong Windows, Microsoft Office, LAN/WAN/VPN knowledge; excellent communication and troubleshooting skills. Category: Information Technology Seniority: Entry Level Tools: Windows, Microsoft Office, Active Directory, LAN, WAN, VPN Certifications: a+ Commitment: Full Time Workplace: Hybrid Languages: English