About this role
IT Service Desk Analyst at Ovationhealthcare. Location: Brentwood or United States. Role: providing support, troubleshooting remotely, documenting incidents Requirements: Associate degree in IT or equivalent experience; knowledge of TCP/IP, DNS, WINS, DHCP, Microsoft Active Directory; experience with office automation, remote access, ITIL/ITSM concepts; strong customer service and communication skills. Category: Information Technology Seniority: Entry Level Tools: TCP/IP, DNS, WINS, DHCP, Microsoft Active Directory, ITIL, ITSM Commitment: Full Time Workplace: Remote Languages: English