About this role
Internal Support Analyst at PNC. Location: Pittsburgh, Pennsylvania, United States. Role: performing research, handling merges, resolving issues Requirements: Provides second-line support, troubleshooting, documentation review, and resolution for complex internal customer issues; requires a bachelor's degree, strong communication, analytical and problem-solving skills. Category: Information Technology Seniority: No Prior Experience Required Tools: Blue Zone, Power 1, CDO, MDM, ACBSEDGE, Leasewave, CSX, Service Browser, Xnet, CIH Commitment: Full Time Workplace: Onsite Languages: English