About this role
Helpdesk Analyst at NTT DATA Services. Location: Guadalajara, Jalisco, Mexico. Role: handling calls, tracking tickets, resolving incidents Requirements: 4 years service desk experience (or equivalent), 1 year technical troubleshooting, high school diploma, shift-flexible and onsite in Guadalajara, English proficiency, ability to lift 25 lbs, travel up to 10%, and have a cell phone for two-factor authentication. Category: Information Technology Seniority: Mid Level Tools: Epic, Cerner, McKesson, Meditech Commitment: Full Time Workplace: Onsite Languages: English