About this role
Helpdesk Analyst at NTT DATA Services. Location: Noida, Uttar Pradesh, India. Role: leading resolution, mentoring staff, troubleshooting issues Requirements: Provide expert technical support and lead resolution of complex incidents; mentor staff; deep knowledge in networking, cloud, OS, databases, security; familiarity with ITIL and ticketing systems. Category: Information Technology Seniority: Mid Level Tools: ServiceNow Commitment: Full Time Workplace: Onsite Languages: English