About this role
Helpdesk Analyst at NTT DATA Services. Location: Noida, Uttar Pradesh, India. Role: providing support, leading resolution, mentoring staff Requirements: Advanced troubleshooting, deep domain knowledge (networking, cloud, OS, databases, security), familiarity with ITIL, experience with ticketing systems (ServiceNow), team leadership and documentation skills. Category: Information Technology Seniority: Mid Level Tools: ServiceNow Commitment: Full Time Workplace: Onsite Languages: English