About this role
Principal Business Analyst at Cengage. Location: Massachusetts or United States. Role: leading teams, documenting requirements, designing solutions Requirements: 10+ years working with Salesforce CRM (Sales & Service Cloud), senior business analyst experience, strong analytical and communication skills, ability to translate complex business needs into technical solutions. Category: Information Technology Seniority: Senior Level Tools: Salesforce Sales Cloud, Salesforce Service Cloud, Salesforce CRM, MindTap, Cengage Unlimited Commitment: Full Time Workplace: Onsite Languages: English