About this role
Computer Systems Analyst II at Bowhead. Location: Oklahoma City, Oklahoma, United States. Role: diagnosing incidents, providing escalation, documenting knowledge Requirements: High school diploma, 6+ years IT/service-desk experience (bachelor may substitute up to 5 years), CompTIA Security+ or DoD 8140 IAT Level II, advanced troubleshooting of Windows/Microsoft 365, ticketing and documentation skills. Category: Information Technology Seniority: Senior Level Tools: ServiceNow, BeyondTrust, Remote Desktop Protocol, Microsoft 365, AFNET Certifications: security+, dod 8140 iat level ii Commitment: Full Time Workplace: Onsite Languages: English