About this role
IT Support Analyst at Mfaoil. Location: Columbia, Missouri, United States. Role: monitoring requests, troubleshooting issues, escalating requests Requirements: Provide first-level IT support including troubleshooting hardware/software, creating tickets, escalating to 2nd/3rd tier, mobile device configuration, and occasional field support. Category: Information Technology Seniority: Entry Level Tools: Windows, Microsoft Office Suite Certifications: comptia, microsoft, cisco Commitment: Internship Workplace: Onsite Languages: English