About this role
Service Desk Tier 1 Analyst at Doane Grant Thornton. Location: Toronto, Ontario, Canada. Role: troubleshooting incidents, configuring hardware, training users Requirements: Provide tier 1 support via ServiceNow, phone, email and in-person; configure and deploy desktops, laptops and peripherals; basic networking and Active Directory; college diploma or equivalent; valid driver's license and vehicle access. Category: Information Technology Seniority: Entry Level Tools: ServiceNow, Active Directory, Microsoft Azure, Microsoft O365 Commitment: Full Time Workplace: Onsite Languages: English