About this role
Support Analyst IT – Quality at Mattel. Location: Hyderabad, Telangana, India. Role: providing support, monitoring systems, training users Requirements: Bachelor's degree and 4+ years IT application support in quality/lab/manufacturing; hands-on LIMS, Polarion, and sustainability applications; ITIL processes; ServiceNow/JIRA; basic SQL and strong communication. Category: Information Technology Seniority: Mid Level Tools: LIMS, Polarion, ServiceNow, JIRA, SQL Certifications: itil foundation, polarion administrator, polarion user, lims training Commitment: Full Time Workplace: Onsite Languages: English