About this role
Service Operations Analyst at Lutron Electronics Co., Inc. Location: Center Valley, Pennsylvania, United States. Role: delivering insights, analyzing interactions, prioritizing initiatives Requirements: Bachelors degree with 3.0+ GPA, 5+ years in service operations/customer support or analytics, experience with Power BI and advanced Excel, and skill in customer sentiment and cost-of-service analysis. Category: Data and Analytics Seniority: Senior Level Tools: Power BI, Microsoft Excel Commitment: Full Time Workplace: Onsite Languages: English