About this role
IT Support Analyst at CSafe. Location: Monroe, Ohio, United States. Role: providing support, managing accounts, troubleshooting devices Requirements: 2+ years help-desk or desk-side IT support, Microsoft Entra ID account administration, Exchange Online and Microsoft 365 familiarity, Windows device troubleshooting, basic networking, ticketing system experience, strong customer-service skills. Category: Information Technology Seniority: Entry Level Tools: Microsoft Entra ID (Azure AD), Exchange Online, Microsoft Outlook, Microsoft Teams, Microsoft SharePoint, Microsoft OneDrive, Microsoft 365, Intune, ServiceNow, Freshdesk, Tikit Certifications: comptia a+, microsoft 365 fundamentals Commitment: Full Time Workplace: Onsite Languages: English