About this role
Analyst/Senior Analyst, Account Services at Hiive. Location: Vancouver, British Columbia, Canada. Role: maintaining processes, supporting customers, writing documentation Requirements: 2-3 years customer-facing or operational experience (SaaS/fintech preferred), strong technical aptitude, proactive problem-solver, excellent communication, and experience writing customer-facing documentation is a plus. Category: Customer Service Seniority: Entry Level Commitment: Full Time Workplace: Onsite Languages: English