About this role
Product Support Analyst at Kipu Health. Location: United States. Role: resolving issues, triaging escalations, training staff Requirements: 6–12 months product support experience, strong technical and analytical skills, customer service orientation, ability to triage and resolve software issues, perform acceptance testing, and train/mentor staff. Category: Customer Service Seniority: Entry Level Tools: Kipu Patient Portal, eRx, PingMD Certifications: erx, mat specialized support, pingmd, kipu patient portal Commitment: Full Time Workplace: Onsite Languages: English