About this role
Remote Systems Analyst (L2) at FusionTek. Location: Cape Town, Western Cape, South Africa. Role: managing escalations, troubleshooting systems, documenting issues Requirements: CompTIA A+/Network+ required, MD-102 preferred; 3–5 years MSP IT support experience; strong Windows, macOS, Windows Server, networking, SonicWall, Datto, Microsoft 365/Intune; Azure/AWS and Autotask experience preferred. Category: Information Technology Seniority: Mid Level Tools: Windows 10/11, macOS, Windows Server 2016, Windows Server 2019, Windows Server 2022, SonicWall firewalls, Datto networking, Microsoft 365 Office Suite, Intune, Azure, AWS, Datto BCDR, SaaS Backup, Autotask PSA, Hyper-V Certifications: comptia a+, network+, md-102 Commitment: Full Time Workplace: Remote Languages: English